Frequently Asked Questions 

Performance

  1. Are Mermaid panels really waterproof?
  2. What does the fifteen year guarantee cover?
  3. I live in a hard water area – will watermarks show on Mermaid panels?
  4. I sometimes get condensation in my bathroom. Will fitting Mermaid panels make any difference?

Adhesive

  1. When do I need to use adhesive, and which type should I use?

Profiles

  1. How do the corner profiles remain watertight if sealant is not required? Should I add sealant as a back-up?
  2. When would you use an edging profile?

Fitting

  1. Why can’t ShowerWall panels be used as a continuous wall lining?
  2. Is there a way of hiding the join between the panels and the ceiling?
  3. Should Mermaid panels be fitted after my bathroom sanitary ware is fitted, or can the Mermaid panels be installed before anything else?
  4. When fitting Mermaid panels around the full bathroom, does it matter where you fit the first panel?
  5. What about the join between the panels and the floor?
  6. The back of my shower enclosure is 1700mm wide. Which panels should I use?
  7. Does it matter which way up Mermaid panels are used?
  8. Can I fit Mermaid panels myself?
  9. The Panels are bowed, what should I do?
  10. Can panels be fitted to the ceiling?
  11. Can the panels be fitted directly to the floor?

Mixing Sizes

  1. Is there any way of using 900mm or 1200mm panels as a continuous wall?

Cutting Panels

  1. Does it matter which edge you cut on the 600mm panels?
  2. I will have to cut some panels down in size for my shower enclosure. Does it matter which edge of the panel I cut?

Alternative Uses

  1. I’d like to use Mermaid as a bath panel so that it matches the rest of the room. Is this possible?
  2. I have to keep wiping patches of mould from the bathroom ceiling and they leave a stain. Can I fit Mermaid panels on the ceiling instead?
  3. I’ve already got Mermaid panels in the bathroom, and because they’re so easy to keep clean, I’d like them in the kitchen. Is this possible?

Ordering

  1. Where can I see Mermaid panels?
  2. Is there an all-in-one Mermaid Kit available for three-sided shower enclosures or walk-in shower enclosures? 

Sizes of Panels

  1. What sizes are the Mermaid Plywood panels available in?
  2. What is the thickness of the Mermaid Plywood Panels?

Performance

Are Mermaid panels really waterproof?
Yes. It’s a combination of factors which ensure Mermaid panels are completely waterproof and watertight. The core material is WBP plywood, which unlike ordinary plywood, is water-resistant. Bonded to the WBP plywood is a high pressure decorative laminate which is impervious. The tongued-and-grooved joints mean the panels to fit tightly together. When fixing the panels a colour-coordinated sealant is used. This – combined with the patented "Click-Seal" corner profile – guarantees that the Mermaid system is completely leak proof.

What does the fifteen year guarantee cover?
Mermaid panels have a high-performance laminate surface which is guaranteed to remain waterproof. We also guarantee that the panels will not crack or delaminate during the fifteen-year period. The substrate of Mermaid panels is WBP plywood, which is moisture-resistant and provided that all joints and cut edges are correctly sealed when fitted, Mermaid panels are also guaranteed to be watertight. Full details of the warranty are available on request.

I live in a hard water area – will watermarks show on Mermaid panels?
Mermaid panels are available in a variety of attractive textures and effects. With the velour-finish, soft shadow-effect panels, the visibility of any watermarks will be minimal. If you choose panels with a gloss finish, watermarks will show no more than you would expect with tiles, e.g. marks will be easier to wipe away. On panels with a strong design, any watermarks are less likely to be visible. To make cleaning even easier, Mermaid Kits are supplied with a Home Owner Care pack. This includes an E-cloth, squeegee and instructions on how to keep your panels in pristine condition.

I sometimes get condensation in my bathroom. Will fitting Mermaid panels make any difference?
The primary cure for condensation within the bathroom will always be by adequate ventilation. However, the construction of Mermaid panels gives specific thermal properties so that they feel warm to the touch. As condensation forms when moist air touches a cold surface, such as ceramic tiling, you may find that the condensation will be reduced when Mermaid panels are fitted. If some condensation does still occur, at least there is no grouting where mould growth can penetrate and cause unpleasant discoloration.

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Adhesive

When do I need to use adhesive, and which type should I use?
The primary fixing for Mermaid Panels should always be mechanical by using the profile system and concealed fixings (screws or nails). As a secondary attachment, Mermaid panel adhesive can be used. This solvent free gap-filling adhesive is supplied with kit orders.

In the case of installations without shower screens, i.e. around a bath or where a shower curtain is used, then additional mechanical fixings may be required at the outer edges such as capped mirror screws.

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Profiles

How do the corner profiles remain watertight if sealant is not required? Should I add sealant as a back-up?
The internal and external corner profiles use a revolutionary two-part self-sealing ‘Click-Seal’ profile system that requires absolutely no sealant. The unique design incorporates a PVC back section, and either a PVC colour coordinated or polished chrome aluminium decorative face. The two parts of the system simply click together, with the Mermaid panel in between. The front section should be pushed into place using the tool provided in the Mermaid Kit. A self-sealing barrier tape on the inside of the profile creates a fully watertight join.

When would you use an edging profile?
Edging profiles are used to finish off the end edge of a panel, i.e. a three-sided shower enclosure with a curtain across, Additional mechanical fixings may also be required. Also, if the panelling along a bathroom wall ended half way along, the end edge would need finishing off with an edging profile. This profile is designed to fit over either the fixing lip detail or on to square cut board.

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Fitting

Why can’t ShowerWall panels be used as a continuous wall lining?
Unlike the 600mm bathroom panels, which are specially designed for the purpose, ShowerWall panels do not have tongued-and-grooved edges.

Is there a way of hiding the join between the panels and the ceiling?
A good way of hiding the join is to fit Mermaid decorative coving to the ceiling. You will be able to obtain purpose-made coving from your Mermaid retailer. The system includes various components so that you can not only use it for the length of the room, but you can also neatly finish off corners and the ends of the coving run.

Should Mermaid panels be fitted after my bathroom sanitary ware is fitted, or can the Mermaid panels be installed before anything else?
It is important that the bath or shower tray is already securely in place and sealed appropriately before the panels are installed. Under no circumstances should the bath or shower tray be installed on top of the panels. All pipework should be pre-installed, leaving stub pipes at the positions where the equipment will be fitted. Other furniture and sanitary ware such as sinks and toilets should be installed after the panels have been fitted.

When fitting Mermaid panels around the full bathroom, does it matter where you fit the first panel?
Due to the design of the internal corners, it is possible to start on any wall within the room and cut the panels so that they finish in the internal corners. For the best result, care should be taken to space the panel joints to avoid small difficult panel cuts near the corners or around doors and windows.

What about the join between the panels and the floor?
Mermaid panels can be used with any type of floor suitable for a bathroom. Just make sure that the panels would not be sitting in water. With a tiled floor, a skirting tile (approximately 100mm high) should be used to prevent the panels sitting in water. Then, simply seal the join between this tile and the bottom of the panels with a colour-coordinated sealant. If using carpet, the panels would go to the floor and the carpet would conceal the join. If using vinyl, this can be run up the wall behind the panel with the panel stopping short of the floor. For wet room construction, an aluminium bottom profile is available. You can use regular skirting when using Mermaid panels. However, this is not essential as the panels are robust enough to withstand the knocks and bumps for which skirting board would otherwise be needed.

The back of my shower enclosure is 1700mm wide. Which panels should I use?
For walls which are greater than 1200mm wide, you would need to use tongued-and-grooved bathroom panels. These are 600mm wide (585mm nett face size). So, for a 1700mm wide shower enclosure, the usual solution would be to have a standard 600mm panel (585mm nett face size) in the centre, and the two end panels either side would cut down to 565mm wide each and be fitted into profiles. ShowerWall panels (900mm wide and 1200mm wide) do not have tongued-and-grooved edges, so these cannot be joined together. A Mermaid Wall Kit will provide 3 x 600mm (585mm nett face size) panels, together with all the sealant, adhesive, profiles and bottom edging required to fit up to an 1800mm wide shower enclosure or bath wall.

Does it matter which way up Mermaid panels are used?
The edge details are the same on both the top and the bottom of the panel, so this means that the panels can be fitted either way up. This ensures that both panels have a square edge fitted into the corner, and the edge with the groove and fixing lip at the outside. The patterns used on Mermaid panels are generally random. So, although on certain designs there may be a slight difference in appearance if the panel is used upside down, any difference will be barely noticeable. This can generally only be detected if the panels are closely studied.

Can I fit Mermaid panels myself?
Yes, if you have reasonable DIY skills, it is possible to fit Mermaid panels yourself. However, you need to be completely confident with what you are doing and the product before you start your project. You only need normal woodworking tools and your Mermaid order will be delivered with comprehensive Fixing Guidelines. Alternatively, your Mermaid retailer may be able to recommend an experienced installer.

The Panels are bowed, what should I do?
It is imperative that panels are conditioned prior to fitting by laying flat in the room they are to be fitted for 2-3 days. Most panels exhibiting a small degree of bow or twist can be used and are not faulty. The mechanical method of fixing required should pull the panels flat against the wall.

Can panels be fitted to the ceiling?
Mermaid panels have been used on horizontal and sloping ceilings in the past. However we cannot recommend a fixing method in this instance due to the different conditions that may be encountered. It is the responsibility of the installer to ensure adequate fixings are used. Mermaid Panels will not accept and liability for damage or injury caused by panels falling off in these situations.

Can the panels be fitted directly to the floor?
No, The panels must not be fitted in an area wher water is likely to puddle. A minimum gap of 100mm should be created to prevent any chance of water being sucked ito the bottom of the panel. With a tiled floor a skirting tile should be used with the panels fitted down to the top of this. The exception to this rule is where fitting down to a shower tray where the slope of the tray will prevent water puddling at the base of the panel.

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Mixing Sizes

Is there any way of using 900mm or 1200mm panels as a continuous wall?
Panel sizes cannot be mixed along walls due to Showerwall panels having square cut edges, unlike 600mm (nett face size 585mm) bathroom panels which are specially designed for this purpose of fitting. Bathroom panels have a tongue and groove joint to ensure water tightness.

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Cutting Panels

Does it matter which edge you cut on the 600mm panels?
If you are making a continuous length of wall by using the tongued-and-grooved 600mm panels, it is the tongued edge of the panel which should be cut down if necessary. This should then be fitted into the corner so that the edge with the fixing lip can be used to screw the panel to the wall.

I will have to cut some panels down in size for my shower enclosure. Does it matter which edge of the panel I cut?
900mm and 1200mm ShowerWall panels have square edges.  The panels can be cut down at either edge for fitting into the corner profile.

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Alternative Uses

I’d like to use Mermaid as a bath panel so that it matches the rest of the room. Is this possible?
It’s not only possible it’s an ideal way of giving the room a co-ordinated appearance! The bath should be fitted before the panels, so you should have off-cuts which can be used to form the bath-side panels. The bath panel will typically require three sections of Mermaid, and installers would normally try to line up the joins with those on the wall. Alternatively, it is possible to use a Mermaid panel horizontally as a bath panel. This is bearing in mind that if you do use Mermaid horizontally, the appearance of the pattern may be slightly different from how it appears on the wall. Whichever method you use, the panels would be fitted by tucking underneath the bath and fixing to either a timber frame or studwork.

I have to keep wiping patches of mould from the bathroom ceiling and they leave a stain. Can I fit Mermaid panels on the ceiling instead?
Mermaid panels are an excellent way of covering a small area of ceiling, such as above a shower enclosure. However, because the panels are not tongued-and-grooved on all four sides, they are not particularly suited for fixing to large areas of ceiling. A purpose-made alternative is one of our other brands, Huntonit. This is an easy-wipe ready-painted fibre-board panel for both ceilings and walls and can be used in areas of above average humidity like bathrooms (but not shower enclosures). Huntonit is also ideal for kitchens, and for rooms which have to withstand a lot of wear and tear like halls and playrooms. If you would like a brochure, please get in touch.

I’ve already got Mermaid panels in the bathroom, and because they’re so easy to keep clean, I’d like them in the kitchen. Is this possible?
Provided that the panels are at least 18cm (7") away from a heat source, Mermaid panels are ideal for fixing in a kitchen. The absence of grouting makes them so much more hygienic than tiles. In fact, some of the colours in the Mermaid range are particularly suited to kitchens.

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Ordering

Where can I see Mermaid panels?
Mermaid is available through our nationwide network of retailers, all of which should have samples of the panels and profiles to show you. Many of our retailers also have one or more full displays in their showroom. This will allow you to see how Mermaid will look in a completed room or shower enclosure. To find your nearest retailer, please contact us or visit our dealer locator.

Is there an all-in-one Mermaid Kit available for three-sided shower enclosures or walk-in shower enclosures?
For most types of installation, Mermaid panels can be supplied in a Kit containing all the necessary items you will need. For some applications, such as for three-sided shower enclosures and walk-in enclosures, you will need to combine certain Kits. For a three-sided shower cubicle, you will require one Shower Kit and one End Kit. For a walk-in shower, you will require one Wall Kit and one End Kit. For full bathroom installations, or where you would like to fit Mermaid panels on additional walls outside a shower enclosure, individual Mermaid panels can be ordered. Your local Mermaid retailer will advise how many panels and which size is required.

Sizes

What sizes are the Mermaid Plywood Panels available in?

The Mermaid Panels are available in 3 sizes.

2420x585mm Tongue and Grooved on the long edges                                                                  2420x900mm Square Edge                                                                                                             2420x1210mm Square Edge      

What is the thickness of the Mermaid Panels?

The Mermaid Laminate Panels are between 10-11mm thick

The Mermaid Acrylic Panels are 4mm thick

The Mermaid Glass Panels are 6mm thick

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